About Carlton King
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About me
- Bilingual in English and French with over 15 years of experience providing customer service excellence and outstanding administrative support
- Exceptional written and verbal communication skills, possess professional business communication skills, and able to respond effectively to inquiries by telephone, in-person, and in writing
- Proficient in MS Office (Word, Excel, Access, PowerPoint)
- Keyboarding skills: 83 w.p.m. (0% error rate)
- Exceptional interpersonal skills, able to build consensus and establish and maintain effective working relationships with staff, management, and clients
- Superior conflict resolution skills, able to successfully resolve customer concerns and issues
- Excellent analytical, problem-solving, critical thinking, and decision-making skills
- Commended for providing culturally sensitive, non-judgmental, and anti-oppressive service and maintain tact and discretion in dealing with sensitive and confidential information
- An inclusive and collaborative team member, able to work with minimal supervision and take initiative