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Wheel-Trans Taxi Dispatcher

Contract Type: 

Job Summary
Scarborough City Cab is looking for an experienced, computer-savvy Dispatcher to be an important member of our team. This is a fantastic opportunity for a go-getter who wants to use their skills to make a positive impact.
Responsibilities and Duties

  • Dispatching trip details to the best suited driver
  • Communicating and logging trip changes
  • Answering multi-line phones and using two-way radio
  • Completing and submitting incident reports
  • Overseeing 50+ trip manifests to ensure on-time service
  • Taking taxi orders via telephone and email
  • Entering taxi order information into Dispatch Software
  • Downloading and distributing daily tripsheets via email or fax
  • Other duties as assigned

Qualifications and Skills

  • Previous experience dispatching within the transportation field
  • Good knowledge of the City of Toronto and Region of York
  • Excellent map reading abilities
  • Excellent knowledge of basic computer programs and software; ability to learn customized dispatch programs
  • Excellent communication and customer service skills
  • Ability to multi-task and handle high-stress situations
  • Able to be decisive and assertive under pressure
  • Capable to work with minimal supervision
  • Good interpersonal skills and the ability to work as a team
  • Punctual and good attendance record
  • Willing to work flexible shifts

Required education: Associate
Required experience: Dispatching: 3 years & Customer Service: 3 years
If interested, please apply on the following site: 


Employer Company: 
Scarborough City Cab

Contact Employer

Community Outreach Services of Canada

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