Date: Jun 3, 2017
Location: Toronto, ON, CA, M4W 1G9
Every day, we strive to build a brilliant digital future for Canadians. We work as one team, with one goal – serve our customers better.
We are looking for a strong individual to join our Go-To-Market, Project Management team. Leading consumer wireless & residential product launches, Customer Experience and digital initiatives, our mandate is to ensure we consistently work as One Rogers to deliver excellence with urgency through disciplined execution. Our approach focuses on the quality end to end experience of our employees and customers, sustainable performance and value, and a need to continuously improve.
Partners with Program Owner to identify all key stakeholders to evolve project scope, business case and KPI’s in order to establish accurate costing and timing required to deliver highly complex and impactful programs
Takes ownership, builds trusting partnerships with key stakeholders to resolve issues, complete actions, and manage risks and to drive successful product and launch readiness
Holds project teams accountable, removing barriers and shifting strategy or approach in response to uncovering roadblocks
Uses projections and forecasts to prevent negative variances and optimize the allocation of resources/ effort on projects
Raises flags and thinks outside the box to develop solutions with the right people that consider the employee, and customer while minimizing impact to project costs and timelines
Ensures applicable project artifacts such as integrated plans, RAID logs, risk management plans, dashboards, etc. are being used effectively to drive projects
Actively manages and reports on project status in a clear and concise manner, reviewing plan at key intervals with cross-functional primes for alignment
Develops high-performing project teams through trust and transparency and create synergies across business units
Drives and tracks change management work as project deliverables are rolled out
Effectively leverages the Stage Gate process ensuring all gates, appropriate status updates and decisions are brought through applicable governance forums in a timely manner to drive project success
Coordinates Channel readiness, including marketing, communications and call centre readiness to ensure a great customer experience and timely launch
Understands corporate values and objectives; guides decisions accordingly
Proactively evaluates impacts to projects and drives solutions, including developing mitigation tactics to ensure sufficient contingency plans for risk which go beyond project
Manage or develop junior project managers/contributors to the project.
7+ years end to end management of large scale complex program/portfolio management in medium and/or large organizations or consulting firms.
Experience with every phase of a large project or group of smaller projects, including initiating, planning, execution, monitoring & controlling and closing all technical, fiscal and administrative functions of the project.
Strong interpersonal, communication and presentation skills with expertise in MS Office including MS Project
Strong relationship management and negotiation skills
Demonstrated analysis and problem solving skills with keen attention to detail and ability to consistently produce high-quality deliverables
Results driven with the ability to thrive in a fast-paced environment
Ability to lead concurrent projects with multidisciplinary cross-functional project teams
Proven leadership skill set (influencing, negotiation, facilitation, decision-making, problem-solving) within a project management environment directly applying PM tools/methodology as well as a proven ability to work effectively across Business Units (technical, non-technical) and with multiple levels of the organization (Working Level to Executive Level)
Excellent organizational skills with attention to detail and ability to handle a high volume of work
Highly motivated and proactive individual capable of owning and driving assignments with ability to influence (add value) and interpret requests which may not be clearly defined
Experience in managing and developing a team of project managers
Working experience in Telco, Digital or related technology industry projects or programs.
PMP certification required
Knowledge in JIRA, Agile (including scrum master) and business analyst skill ideal
Schedule: Full Time
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: Up to 25%
Posting Category/Function: Project Management & Communications
Requisition ID: 102098
As a proud Canadian company, we're dedicated to making things easier for our customers. We’ve been embracing and leading change for over 50-years, and we’ll continue to seek out new opportunities to bring our customers simple solutions for today and tomorrow.
At Rogers, we recognize that success is determined by the strength and diversity of our people. We work together because we want to win together, and these five shared values guide and define our work:
Simplify and innovate
Take ownership of the what and the how
Equip people to succeed
Execute with discipline and pride
Talk straight, build trust, and over deliver
Why Rogers? Because we believe the best is yet to come.
We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at RogersRecruiting@rci.rogers.com to begin a conversation about your individual accessibility needs throughout the hiring process.