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Contract Type: 

Department: Food and Beverage

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Our cooks prepare, plate and present foodservice in a prompt, courteous and accurate manner in accordance to standardized recipes that exceed guests expectations.


  Apply developed knowledge of menu items
  Ensure all opening / closing procedures are completed (shift dependent)
  Competent in the use and care of kitchen tools and equipment
  Ensure safe, sanitary and secure storage of products and receive delivery when required
  Food preparation in keeping with standardized recipes including the following:
·         stocks, sauces & soups, starches
·         vegetables
·         meat, poultry & fish
·         sandwiches & salads
·         use of convenience foods
·         use of spices, seasonings, & flavouring

Health and Safety
  Adhere to all Risk Management policies and procedures
  Report any unsafe Health & Safety conditions
  Is "WHMIS" and "Workplace Violence" trained
  Is aware and understands implementation of the Facility Emergency Plan, Incident Reports and knows the location and how to use the First Aid Kit, Eye Wash Station and Defibrillator
  Wear appropriate Personal Protective Equipment (PPE) when required

Energy & Environmental Sensitivity
  Ensure consideration for best practices in energy use management and environmental impact are employed


Appropriate behaviour
  Act honestly with integrity, being productive, co-operative, accountable, responsible and flexible
  Proven work ethic to meet personal commitments
  Adhere to policies and regulations
  Share complete and accurate information
  Demonstrate a positive and enthusiastic attitude

Maintains Work and Personal Standards
  Is concerned with personal wellbeing and maintains professional standards of dress and hygiene as detailed in the Canlan Dress Code Guidelines
  Provide a high level of accuracy and detail in order to exceed expectations
  Adhere to and support
·         The Canlan Mission, Vision and Culture Statements
·         Canlans policies, procedures and best practices
·         The Customer Service Charter
·         Corporate priorities

Attendance, Punctuality and Timeliness
  Achieve expectations with regards to schedules and is sensitive to the timeliness needs of others
  Adhere to posted schedule
  Flexible to work irregular shifts (evenings and weekends)

Customer Service Focus
  Know & understand the needs of the customer (both internal & external)
  Listen and empathize with customers, clarify their needs and confirm customer satisfaction
  Clarify customers' needs and confirms customer satisfaction
  Proactively resolve or escalate any guest, staff member or personal concerns to manager as required
  Build positive relationships with customers and fellow staff
  Be responsive in dealing with people
  Participate in keeping all areas of the facility neat, tidy and safe at all times

  Work within and contribute to the effectiveness of the facility / department team
  Respect differences and work effectively with others and independently
  Take responsibility to help and assist in other restaurant areas as needed
  Assist in training of new employees and mentor junior staff members
  Has desire to excel and succeed as a department and team

  Adapt and communicate positively and effectively with customers and staff

Understands Business Goals, Plans & Organizes
  Effectively plan, prioritize and multi task


  Food Safe Certified (or equivalent) required


  Previous food preparation experience required
  Positive and team orientated attitude
  Willingness and ability to work flexible hours (evenings & weekends)

Employer Company: 
Canlan Ice Sports

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